Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William Anderson

William Anderson

June 26, 2024

5  out of  5
rating by William Anderson
"I wanted to add a Homeowners policy to my existing account. Deb Croissant was exceedingly helpful in assisting me in accomplish this. She provided me with numerous quotes in an effort to fulfill my needs. She was extremely professional and helpful in answering all my questions and idiosyncrasies in providing me with exactly the Homeowners policy I desired . I would highly recommend her to anyone needing an insurance policy with a personal touch."
Profile photo of Amanda “Mandy” Edwards

Amanda “Mandy” Edwards

November 17, 2023

5  out of  5
rating by Amanda “Mandy” Edwards
"I love working with Deb she always takes great care of us!!"
We responded:
"Mandy, thank you so much for taking the time to give your review ... I agree, Deb is wonderful. She works hard to provide exceptional customer service as we help customers with their car, home, life, health, and business insurance. "
Profile photo of T W

T W

September 7, 2023

1  out of  5
rating by T W
"Customer Service is garbage."
We responded:
"I am so sorry you are not pleased with our customer service. I would like to discuss the matter with you to understand your concerns and to see what we can do to better meet your expectations, please give me a call at your earliest convenience."
Profile photo of Brady Gordon

Brady Gordon

August 10, 2023

5  out of  5
rating by Brady Gordon
"Great folks, easy to work with especially Deb who handles my auto insurance!"
We responded:
"Brady, I appreciate your Five Star Rating of the Mark Llewellyn State Farm Insurance Agency! I agree, Deb take great pride in helping customers with their insurance as she has with your truck insurance. We enjoy working with people like you."
Profile photo of Colby Gordon

Colby Gordon

July 29, 2023

5  out of  5
rating by Colby Gordon
"A great place to get insurance. We've had our insurance from State Farm for many years and they've always been fine to work with. At this office we always work with Deb who does a good job. State Farm is quite a bit cheaper than some insurance agencies and is always professional."
We responded:
"Colby, I appreciate you taking the time to share your experience with State Farm, my State Farm Agency, and more specifically with my staff member Deb who takes a lor of pride in her work. Deb strives to be the best insurance professional she can be as she helps customers with their Auto, Home, Renters, Business, Flood, Auto, Life, and Health insurance. Your feedback is most appreciated Colby! "
Profile photo of Micah Pope

Micah Pope

July 18, 2023

5  out of  5
rating by Micah Pope
"Megan has been super helpful as she has worked with me on my insurance needs--car, house, business. She is always quick to respond to my requests with answers and guidance!"
We responded:
"Micah, it is our pleasure to have the opportunity to provide your auto, home, and business insurance. Helping customers like you is so enjoyable, and yes, Megan is a very caring and knowledgeable member of my team. Thank you for taking the time to share your experience with my office!"
Profile photo of Alex Quintanilla

Alex Quintanilla

April 7, 2023

1  out of  5
rating by Alex Quintanilla
"Absolutely terrible customer service. Completely unprofessional."
We responded:
"Thank you for taking time to send feedback. I am so sorry your experience with insurance through my office or the online portal you used to secure insurance is not satisfactory. If you are willing, I would like to discuss your frustrations so that I can improve our office processes and procedures or make recommendations to State Farm. Please give me a call so that I can better understand the issues at hand. "
Profile photo of Hal Brown

Hal Brown

March 15, 2023

5  out of  5
rating by Hal Brown
"I have been a customer of Mark Llewellyn’s agency and State Farm for over 35 years for all my policies, including my home, autos, recreational vehicles (camping trailer, boat & ATVs ), house and apartment rentals, farm & ranch policy, and umbrella policy. Over the years, I have worked with Mark and many of Mark’s fine office staff and have always had a positive and friendly experience with them. For a number of years now, I have worked with Deb Croissant, who always goes above and beyond to take care of my requests or questions in a professional, timely, and friendly manner. I look forward to another 35 years of great & friendly service!"
We responded:
"Hal, I really appreciate that you took the time to give this review, and for your 35 plus years of placing your confidence in State Farm Insurance and my Agency. Yes, I am very fortunate that I have found such great people to work with. Besides their professionalism and knowledge, they care about the customers they get the opportunity to work with. My staff and I look forward to getting to work with you into the future! "
Profile photo of Stub Allison

Stub Allison

March 7, 2023

5  out of  5
rating by Stub Allison
"I don’t know how to start this except one word and that is - DEB!!! Sorry Mark. 😀 Seriously though, I cannot rave about either of them enough!!! I have had the same insurance provider for my entire life and thought I was happy until my auto insurance rates rose to a level I could not understand or sustain. So, I shopped around online and at the time, STATE FARM absolutely had the most competitive rates, so switching was easy. But since I did it online, I was then presented with a list of agents in my area to just randomly select from. I picked Mark that day and I’m telling you, it was the best thing I ever did. When you pick Mark, you also get Deb!!! Did I mention Deb? I randomly walked into their office today with no phone call or appointment wanting to see about also switching my home owners insurance. Deb dropped what she was doing and spent the next 2.5 hours with me getting that done. I almost hugged her when we were done!!! Results may vary but switching from my old provider to STATE FARM is saving me $400/month on my multi-line policy. However, the real win here was choosing Mark Llewellyn as my agent. I already feel more of a connection to that office and the people in it than I ever did to my old one. You can’t go wrong."
We responded:
"Stub, thank you so much for your feedback. I agree, I am very fortunate to have Deb and my other amazing staff members represent me. They are very knowledgeable about all lines of insurance including Auto, Home, Renters, Business, Farm & Ranch, Health and Life insurance. Even more important is that they really care about helping people with their insurance, counseling folks about appropriate protections and helping get the best value. Again Stub, most appreciated, Mark."
Profile photo of Natalie Belveal

Natalie Belveal

January 10, 2023

5  out of  5
rating by Natalie Belveal
"Wonderful prompt service. Mark as been my agent since I started driving. I don’t even live in Greeley but keep him as my agent. He and the staff are always there for me."
We responded:
"Natalie, I appreciate your confidence in me, my staff, and State Farm Thank you for taking time to share your experience and give us such a wonderful review, you made my day!"
Profile photo of Dave Rose

Dave Rose

November 4, 2022

5  out of  5
rating by Dave Rose
"Just absolutely great customer service. We have had a large issue and a couple of small ones and Mark Llewellyn's State Farm office has always been there to help. And Deb is awesome. Thank you."
We responded:
"Dave, thank you for taking the time to provide feedback of your interaction with my office. I am pleased you had a positive experience; I agree, Deb is awesome! I appreciate that you place your confidence in the Mark Llewellyn State Farm Insurance Agency and State Farm."
Profile photo of Baylee Brown

Baylee Brown

September 14, 2022

5  out of  5
rating by Baylee Brown
"We've been with Mark Llewellyn's office for years. Most often, we are in contact with Deb. She is always incredibly kind, detail oriented, and promptly responds to any questions or concerns we have. We always feel like we are in good hands and that she will go the extra mile to make sure our needs are met. We would recommend this office to anyone looking for a trustworthy insurance agent with top notch customer service!"
We responded:
"Baylee, thank you for taking time to share your experience insuring with my office and with Deb. Yes, she goes above and beyond to take exceptional care of our policyholders. I have enjoyed following your journey since you were born, I appreciate that you continue to place your trust in me and State Farm."
Profile photo of Sue Anschutz

Sue Anschutz

June 26, 2022

5  out of  5
rating by Sue Anschutz
"I have been with State Farm since I started driving - a long time ago. I moved to Mark Llewellyn’s agency when my agent retired a number of years ago as his office maintains the same high level of service for auto and home insurance. Deb is a top-notch assistant in that office! If you’re looking for a reliable, professional and competent agent for your insurance needs, this is the place to be!"
We responded:
"Sue, thank you so much for your kind word for my State Farm Insurance agency and especially for Deb. It means so much to us validating our mission to give the best service possible to our policy holders. We appreciate that you entrust me with your Auto, Liability, and Home insurance needs."
Profile photo of Richard Evans

Richard Evans

June 1, 2022

5  out of  5
rating by Richard Evans
"Been with Mark since 1984, he and his office staff are very good representatives for State Farm Insurance. We have houses, Cars, Business, umbrella and life insurance, His agency wouldn't have all of our trust if they didn't do what they can for us and always have. Try them you will like them!"
We responded:
"Working with policyholders like you is what makes our job so great. It means so much to me that you have placed your trust and confidence in me and my staff and State Farm for 38 years. Thank you for taking the time to share your experience!"
Profile photo of Allen Jost

Allen Jost

May 31, 2022

5  out of  5
rating by Allen Jost
"We just went through a complicated merge of two policy holders. Deb was extremely helpful. She also anticipated issues and resolved many of them before they even came to our attention. This is a great insurance agency. We feel like they are monitoring our insurance needs to provide the best coverage while getting us optimal pricing considerations."
We responded:
"Allen, Thank you so much for taking the time to share your experience with my office and with Deb. She and the rest of my staff take a great deal of pride assisting our policyholders navigate the world of insurance."
Profile photo of THEA HORA

THEA HORA

April 29, 2022

5  out of  5
rating by THEA HORA
"Mark is an excellent State Farm agent, one of the best in my opinion. I usually work with Deb who is also outstanding. The team does what is best for their client every single time. I highly recommend State Farm and Mark Llewellyn in particular."
We responded:
"Thank you so much for your kind words Thea, I couldn't agree more that Deb is outstanding! Your recommendation of State Farm and the Mark Llewellyn agency is most appreciated."
Profile photo of Mark Miller

Mark Miller

October 15, 2021

5  out of  5
rating by Mark Miller
"Mark takes good care of us."
We responded:
"Thank you so much, my staff and I appreciate the opportunity to work with you."
Profile photo of Joangelia jones

Joangelia jones

September 24, 2021

5  out of  5
rating by Joangelia jones
"I’ve been with State Farm for over 30 years and has never had a problem with them. I just refinanced my home my mortgage company was trying to sell me a house protection Life insurance I didn’t quite understand what they were trying to sell me, so I Called my State Farm agency for advice. They took the time and educated me on that type of insurance that they were trying to sell me and I was able to make a better decision that benefited me more. After 30 years I am still a very happy customer. Thank you State Farm."
We responded:
"I am so glad you have confidence in State Farm and my office. My staff and I take pride in the relationships we enjoy with our customers. Life Insurance is such an important protection to get done properly. Thank you for your kind words and for giving us a Five Star Review!"
Profile photo of AJ

AJ

March 27, 2021

5  out of  5
rating by AJ
"Gee .. I haven't seen these people in over a year now but the customer service I have received over the phone is top rate!! I hope someday I can put faces and names together ❤"
We responded:
"Thank you so much for your Five Star Review! We look forward to getting together face to face with you too. Happy to assist you with all of your insurance needs."
Profile photo of Nick Bode

Nick Bode

January 21, 2021

5  out of  5
rating by Nick Bode
"I have been a client of Mark Llewellyn's office since I started driving in 1996, and I couldn't be more pleased with the attention to detail and the service. Deb has always gone out of her way to help me with claims, and has recently helped me with new coverage for my home. Deb makes the insurance process easy and painless. I cannot recommend Deb and the team at Mark Llewellyn's State Farm office enough."
We responded:
"Thank you Nick for your kind words! It is customers like you that make our job so enjoyable."
Profile photo of JESSIE KOSS

JESSIE KOSS

June 20, 2020

5  out of  5
rating by JESSIE KOSS
"Mark Llewellyn office always providing me with prompt and wonderful customer service. Deb and Sheena you gals are the best."
We responded:
"Thank you for your kind review, Jessie! It is a pleasure to serve you and your family for your insurance needs. We are very lucky to have Deb and Sheena on our team!"
Profile photo of Andrew Jackson

Andrew Jackson

May 4, 2020

5  out of  5
rating by Andrew Jackson
"I had the privilege to work with Deb Croissant and not only did she have phenomenal customer service, but she was very swift and persistent with getting me a policy for my business at a great rate! Highly recommend to anyone looking for insurance for a business! Thank you Deb!"
We responded:
"It is a pleasure to work with you, Andrew. Thank you for your kind words, and for choosing Mark Llewellyn Agency. Deb is essential to our team and we are happy to hear she meets your service expectations!"
Profile photo of Juan Santos

Juan Santos

February 25, 2020

5  out of  5
rating by Juan Santos
"I needed insurance on a recently purchased vehicle, but did not want to continue using allstate for the many mistakes done on my previous lost vehicle insurance claim. Emily at state farm was able to set me up with a policy that eased my worries that my last insurance company could not. Thank you Emily at Statefarm."
We responded:
"Juan it is an honor to service your insurance. Thank you for taking time to give us a great review, and for recently referring your sister to our agency! Emily is very appreciative to be able to work with you. Thank you!"